Analytics Intelligence required a complete redesign of their [AI] Platform (formerly MyData), a retrieval augmented generation (RAG) solution for data analytics, conversational AI assistant. The goal was to modernize the platform, enhance usability, and introduce features to empower business users in optimizing decision-making and achieving KPIs.
Challenges & Approach
The platform faced several issues, including an outdated user experience, misalignment with diverse user personas, and a lack of advanced features to enhance functionality. To address these challenges, I analyzed the platform and benchmarked it against competitors to identify improvement opportunities. I designed wireframes and prototypes to reimagine user flows and layouts, introduced new features like role management, intelligent chat, and dashboard customization, and delivered a final prototype with an improved design system, ensuring scalability and a user-friendly experience.